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Exclusion of the right of withdrawal

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  • Right of withdrawal: the product does not meet my expectations
  • Extension of the right of withdrawal up to 30 days
  • I have received a faulty / damaged product, what can I do?
  • How long do I have to proceed with the return shipment?
  • How long do I have to take advantage of the return?
  • If I return a product, how and when will I receive the refund?
  • How is a refund made?
  • Why did I get a partial refund?
  • Terms and Conditions for returning a product
  • Exclusion of the right of withdrawal
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