We know that it is not always easy to buy online, and it may happen that the purchased product is not in line with what was expected. In this case, you can avail yourself of the right of withdrawal.
As you well know, the Right of Withdrawal is exercised within 14 days of receipt of the goods for all suitable products *.
Fill out the relevant form within 14 days of receipt of the product to start the return procedure.
* The right of withdrawal is excluded for the following products:
- Products made to measure or modified by the customer's will.
- Audio-visual products
- Sound cards, where LE license key software is included in the package
* The right of withdrawal also excludes purchases made by resellers or by subjects who in any way purchase for resale to third parties
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