In this short guide we illustrate the main tips and attention to be paid before sending a return to our logistics center.
1. Make sure you include the original accessories, manuals and packaging.
Example: (power cable, installation CD, user manuals, etc.) otherwise it will not be possible to replace or repair.
2. Make sure you pack the product with care and common sense so that it arrives at our fulfillment center undamaged.
Example: use the same package that was sent to you or add another one to make shipping safer.
3. Make sure you include a copy of the return label inside the package in order to facilitate the return process.
The return will not be accepted if the product does not have the original content and has visibly damaged or missing packaging.
MusicalStore2005 remains not responsible under any circumstances for goods returned broken by the courier. This eventuality will be communicated to the customer immediately. This eventuality will result in a re-sending to the sender with the burden of all costs incurred.
Further information can be found on the Terms and Conditions of Sale page regarding article 8 Warranty on products sold on MusicalStore2005.com
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