All the material you buy from MusicalStore2005 travels insured against theft or damage. In the event of a claim, in order to activate the insurance procedure and obtain compensation, we invite you to carefully check the conditions of the material when receiving the order.
Any damage to the packaging must be immediately reported to the courier making the delivery, adding the words 'withdrawal with reserve because the package is damaged' on the appropriate accompanying document.
If the damage is noticed at a later time, it will be possible to send the dispute no later than 7 days from the date of delivery, by sending the photos relating to the damage and the purchase order number to the customer service by filling in the Request for Made.
MusicalStore2005 will open an internal investigation in collaboration with the courier and the driver who delivered the product in order to identify the problem you declared.
For all information relating to the return request, go to the section relating to the Returns & Exchanges section