It may happen that the courier does not find anyone to deliver the shipment. In this case
you will receive by email automatic notifications containing a URL that will give you the possibility to schedule a new delivery according to your needs.
ATTENTION: it is not possible to change the shipping data. If the address is incorrect, you can collect the package in storage. If within 3 days of sending the email, we do not receive a reply, the courier will return the product to our office and the refund will be made by subtracting the costs of return and storage.
For more information on delivery attempts regarding shipments, read the FAQ: How many delivery attempts does my shipment include